We provide holistic solutions that promote people development and operations excellence, through training, coaching and consulting, supported by a range of excellent products.

    ODI's approach towards operational excellence is based on the transfer of learning to client companies, and the strengthening of internal capability (for operational excellence).

    ODI's is a globally represented company, focusing on operational excellence. ODI's head office is in Pretoria, South Africa, with regional offices in Cape Town, Durban, and Port Elizabeth. ODI has been in business since 1989. For most of that time, they have been in partnership with a Japanese company, the PPORF Development Institute (PDI). PDI is the original developer of the 20 Keys programme for operational excellence. ODI has the exclusive rights to market and implement the PPORF 20 Keys Programme in Southern Africa.

    Operational excellence is a never-ending journey, with thinking people continuously challenging the way in which things are done.

    ODI is a Level 2 BBBEE contributor with 125% procurement recognition

    Primary Provider Accreditation: Services Seta, No. 0228

    Learning Programme Approval at MerSETA and SABPP

    Key Leader or 20 Keys Champion

    Qualifications and Learnerships

    Skills Programmes